Here are some frequently asked questions. If something is not listed please feel free to contact us.

Are updates expensive?

We try to keep updates as affordable as possible .

Is this a touch screen?

Yes, it has been tried and tested for years and has passed many vigorous tests.

Do we have to update our box after so many times it has been used?

No, you can use this as many times as you like, there will be no prompts for an update and will never time out.

Can i save eeprom files?

Yes, there are no restrictions, you can even label them using the full screen keyboard. Save to any filename that you wish.

How often are updates available?

We update very regular, meaning that you do not have to wait a long time.

What if there is a car that is not on the system and you really need to do this car?

If you can read and send us the file, we will try and calculate it for you.

Really, how reliable is this machine?

This has been tested extensively and has not let us down yet, all components used are of industry standard built to EU specification.

Is this tool temperature sensitive?

No, this will work in any temperature hot or cold, and does not freeze up.

What if i drop and crack the screen?

We always carry spares and can have a replacement fitted fast .

What if i do not update, but want the free updates that are released, can i still have them?

Of course, you are not obliged to update, so the free updates will still be free.